Quality

Surtech has a philosophy of providing consistent quality to our clients. The implementation of an integrated quality management system ensures that all the activities are carried out in a manner that meets or exceeds the requirements agreed with our clients.

Surtech's Quality Management System provides a framework for managing and improving activities by ensure the following process:

  • Customer Focus
  • Quality Policies
  • Objectives
  • Quality Plan
  • Review and Improvement

To comply with the ISO 9001 standard requirement, regulatory and statutory, Surtech has stated and implemented core elements of Quality Management, including:

  • Documentation System
  • Resource Management
  • Product Realization
  • Measurement, Analysis and Improvement

By being concerned with delivery of our values, Surtech’s Quality Management System is able to continuously meet or exceed the expectations of Employees, Client's and World Environment System.